Reliable 24/7 Remote Customer Service & Dispatch Solutions
At Hanbeens Solutions, we specialize in providing remote, shift-based, and 24/7 customer service and dispatch services, with a strong focus on truck dispatch operations and transportation-based businesses.
We help taxi, transport, and logistics companies reduce operational costs, improve response times, and maintain high customer satisfaction by deploying trained and reliable remote support staff who work as a seamless extension of your in-house team.
| Industry | Services Provided | Business Benefits |
|---|---|---|
| Truck Dispatch Companies | Load coordination, driver dispatch, real-time communication | Higher efficiency, reduced downtime, 24/7 operations |
| Taxi & Ride-Hailing Services | Booking management, customer support, ride allocation | Faster response times & improved customer satisfaction |
| Shuttle Services | Scheduled trip coordination & customer communication | On-time service & reduced operational burden |
| Limo Services | Premium booking support & driver coordination | Luxury-level service consistency |
Our Customer Service Support includes incoming call handling, trip bookings and pre-reservations, customer inquiries, complaint resolution, and professional phone etiquette to ensure a positive brand image.
Our Dispatch Support covers driver coordination, ride allocation, dispatch operations, and real-time communication between drivers and customers, ensuring smooth and efficient daily operations.
To allow you to assess our service quality without any risk, we proudly offer a FREE 2-week trial, giving you full visibility into our communication standards, system compatibility, and performance.
Call Handling & Bookings
$3/hrTruck, Taxi & Transport Dispatch
$7/hrCompanies choose Hanbeens Solutions for our fully remote 24/7 availability, excellent English communication, trained staff capable of handling high call volumes, dedicated account management, performance reporting, strict data confidentiality, and scalable staffing options.